How we collect, use, and protect your data on Terhal.
Terhal Privacy Policy
This Privacy Policy outlines how Terhal ("we","us", or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") when accessing and using the Terhal mobile application, website, and related services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:We collect personal details such as your name, contact information (phone number and email), and payment details when you create an account or make a booking.
1.2 Usage Data:We collect information on how you interact with the Platform, including device information, IP address, browser type, app usage metrics, and location data when permitted.
1.3 Cookies and Tracking Technologies:We use cookies, web beacons, and other tracking technologies to enhance user experience, track preferences, and gather analytics.
2. HOW WE USE YOUR INFORMATION
2.1 To provide, improve, and personalize our services, process bookings, and manage your account.
2.2 To communicate with you regarding your bookings, updates, promotions, and support inquiries.
2.3 To ensure platform security, prevent fraud, and comply with legal obligations.
2.4 To analyze user behavior, preferences, and trends to enhance our Platform and services.
2.5 To deliver tailored advertisements and promotional content based on your interests and usage patterns.
3. Sharing Your Information
We may share your information with:
3.1 Travel Agencies:To facilitate bookings and services.
3.2 Service Providers:Who assist in payment processing, analytics, customer support, and marketing.
3.3 Third-Party Advertisers:For marketing and targeted advertising purposes. Your data may be aggregated and anonymized before sharing.
3.4 Legal Authorities:If required by law or to protect our rights.
4. Sale of Data
We may sell aggregated, non-personally identifiable information to third parties for marketing, research, and business development purposes.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights:
6.1 Data Access:You can access, correct, or delete your personal information through your account settings or by contacting us.
6.2 Marketing Preferences:You can opt out of marketing communications at any time.
6.3 Cookie Management:You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Retention of Data
We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through the Platform, and continued use of the Platform constitutes acceptance of the updated policy.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at customerservice@terhal.app
By using Terhal, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
